Pre-submission questions, no retainer
Ask the reviewer before you commit.
Maybe you're still shaping your first label. Maybe a claim in your launch copy is nagging at you. Maybe you're pricing out a multi-SKU sign-off and want a sanity check before you book. Send a short note — name, brand, the question — and a licensed regulatory reviewer reads it. No intake form, no signup, no chase.
What works well
The questions a reviewer can answer today.
The form on the right takes four short fields. Anything you can't fit, the reviewer will reply about — or route to /scan if it needs the label itself.
Pre-submission question
Should you file a label review before launch, or after? What reviewers look at first. How long a slot actually takes.
Claim or ingredient worry
A phrase you're hesitating on, an ingredient a competitor uses, an ad copy line you want substantiation on.
Pricing, batch, or rush slot
Single SKU vs. batch, multi-SKU subscription, or a launch-window rush review. We'll quote turnaround in the reply.
Ask
Send the question — a reviewer reads each one.
Four quick fields. We send the message straight to the regulatory-review inbox. Two business days for a personal reply; urgent launch questions go faster.
Send a message
Tell us who's writing, which brand (optional), and what you'd ask a reviewer.
Four quick answers
The questions we hear before the message.
If your launch timing, claim, or batch is on the line, the answers below tell you whether to send a message or just paste the label into /scan and read the rule report first.
| Question | What we'll say back |
|---|---|
| How fast will you reply? | Two business days. If your launch is < 7 days out, write “urgent” in the message — we move those up the queue. |
| Will I get a sign-off or just an answer? | A reply is informational. Sign-off comes from /scan + a reviewer subscription — we’ll point you at the right tier based on your launch. |
| Does a question start a paid engagement? | No. The pre-submission Q&A is free. We only invoice when a reviewer signs off a label profile. |
| Can I forward a label or claim screenshot? | Not on this form. Use /scan to drop in the label itself — the rule engine reads it for free. |
How fast will you reply?
Two business days. If your launch is < 7 days out, write “urgent” in the message — we move those up the queue.
Will I get a sign-off or just an answer?
A reply is informational. Sign-off comes from /scan + a reviewer subscription — we’ll point you at the right tier based on your launch.
Does a question start a paid engagement?
No. The pre-submission Q&A is free. We only invoice when a reviewer signs off a label profile.
Can I forward a label or claim screenshot?
Not on this form. Use /scan to drop in the label itself — the rule engine reads it for free.
Already read the FAQ? The four pre-submission objections there cover most of what founders ask before they're ready to book a reviewer.
Re-read the FAQ